The Quality Policy of Concept Chemicals is to determine, agree and conform to our Client’s needs and expectations, whilst fulfilling the requirements of ISO 9001/14001 and statutory law. All of our World's Transport Cleaning and Polishing Industries services and activities are undertaken to current revisions of British Standards and industry codes of practice.
Concept Chemicals recognises that to be competitive and maintain good economic performance in the World's Transport Cleaning and Polishing Industries, we must employ management systems that continually improve the quality of our products and services that in turn increases the satisfaction of our Interested Parties.
Key objectives of Concept Chemicals is that the Management System provides: -
- Confidence of our Clients that their requirements for quality and safety are being achieved in the delivered product or service.
- Confidence to our management and staff that the requirements for quality are being fulfilled, maintained and that continual improvements of our quality management system take place
- A framework for establishing and reviewing quality objectives.
We are conscious that the motivation of our employees is dependent on their training and understanding of the tasks they are expected to perform. It is part of our on-going training programme that this policy is communicated and understood at appropriate levels within Concept Chemicals and to Interested Parties as required.
Quality of workmanship is the responsibility of all employees of the company.